Privacy Policy

Last updated: September 3, 2026

Introduction

This Privacy Policy describes how savanna-reach collects, uses, and protects personal information provided through our website and services. We are committed to protecting your privacy and handling your data in accordance with applicable Irish and European data protection laws.

Information We Collect

We collect the following types of information:

Information You Provide

• Name and contact details when you submit inquiry forms
• Email address for communication purposes
• Information about your building and energy audit requirements
• Any other information you choose to provide in correspondence

Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymized)

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries about our services
• Providing energy audit services you request
• Sending service-related communications
• Improving our website and services
• Complying with legal obligations

We do not use your information for marketing purposes without your explicit consent.

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or contact us
• Performance of contract when providing services to you
• Legitimate interests in operating and improving our business
• Legal obligations under Irish and EU law

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in website operation (hosting, analytics)
• When required by law or to protect our legal rights
• With your explicit consent

Any third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy. Contact inquiries are retained for two years from last contact. Client project data is retained for seven years to comply with professional record-keeping requirements.

Your Rights

Under GDPR and Irish data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to improve user experience. See our Cookies Policy for detailed information about cookie usage.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or our data practices, contact:

savanna-reach
47 Merrion Square East
Dublin 2, D02 XK85
Ireland
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission if you believe your data protection rights have been violated.